• On Mar 28, 2022
    Caterina from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets which where purchased In 2005 and 2006 but never used How do I add them to my Disney app And know what they are for

    Hiya, Caterina! Welcome to planDisney!

    I'm so excited to hear that you're making plans to visit The Most Magical Place on Earth! And you will certainly be coming at a wonderful time. The Walt Disney World 50th Anniversary Celebration will be in full swing and there will certainly be magic waiting for you around every corner! Be sure to discover the Beacons of Magic in each of the parks, which light up the night in new and exciting ways. And treat yourself to some celebratory sweets in honor of The World's Most Magical Celebration!

    Caterina, before we can get you standing in front of Cinderella Castle, we'll need to help you link your tickets to your account! Usually, Guests who have tickets can link them using the Link Reservations and Purchases page. However, Guests that have tickets that were purchased prior to 2010 will need to call (407) 939-4357 to help them get information on how to use them.

    I have two tips for you for when you're ready to call a Cast Member! First, try to call right at 7:00 AM EST when phone lines open. This will help you to have the lowest wait times on the phone. Second, pack a little extra patience! Cast Members do their best to make every Guest's day the BEST. DAY. EVER! Because of their special type of magic, their help has recently been in high demand. I'm sure a friendly voice and some extra kindness will be warmly welcomed.

    Once you have your tickets linked to your My Disney Experience account and ready to go, be sure to make your Theme Park Reservations using the Disney Park Pass system! This is the best way to reserve the parks you wish to visit on each day of your trip. You may also want to take some time to explore the My Disney Experience app! This app is a little like holding your own magic wand in your hand, unlocking everything that Walt Disney World Resort has to offer. You'll be able to check wait times for attractions, view park maps, and even mobile order food. This is my favorite way to make sure my snacks and meals are ready before I ever feel a rumbly in my tumbly!

    If you have any other questions, please visit us again. And remember, you've got a friend in me!

    Faith, trust, and pixie dust - 
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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