• On Jun 28, 2019
    Katrina from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I have tickets that we’re purchased for a park last summer and did not get to use them, am I able to use them this summer if a full year has not passed?

    Hi Katrina!  Welcome to the Disney Parks Moms Panel.

    Whether or not you will be able to use the tickets you purchased last summer will depend upon what type of tickets they are, and when they were purchased.  In October of 2018, a date-based ticket system was introduced.  An unused multi-day ticket purchased prior to October 16, 2018 should still be valid for use.  If the tickets you purchased were part of a Special Offer, such as the current Summer One World Ticket, they may have expired.  In most cases, the amount paid for an unused, expired ticket may be applied towards the purchase of a new ticket at the current price.  If you have linked your tickets to a My Disney Experience account, you may be able to see if your tickets are showing as valid under "Tickets & Passes."

    Since I have no way of knowing what specific type of tickets you have, I recommend calling a helpful Cast Member for assistance at (407) 566-4985.  They will be able to let you know what your options are.  Be sure to have the tickets on hand when you call so you can provide the Cast Member with ticket numbers or other information.

    I hope that helps!  With so many new and exciting things coming to Walt Disney World Resort, I do hope you will have the opportunity to visit this summer!  Please visit the Moms Panel again if you have any additional questions.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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