Lantern-lit dining inside Blue Bayou restaurant overlooking the Pirates of the Caribbean ride
  • On Jun 16, 2026
    Pamela from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets I purchased online when covid started . How do I get them now?

    Hi there Pamela,

    Welcome to planDisney and thanks for stopping by with your question! 

    When you purchase your theme park tickets through the Disneyland Resort, they have an expiration date that is typically between 1-2 years from the purchase date. Once those tickets expire, they are no longer usable but can be used towards the purchase of future park tickets. 

    Since it sounds like it's been a number of years since you purchased your tickets, I suspect those specific tickets have expired and you'll need to purchase new ones. However, as I mentioned, if these are standard park tickets that you purchased then you should be able to apply them toward the purchase of your new tickets for an upcoming visit. 

    To do this, you'll want to call a Cast Member at the Tickets line who will be able to look up the details of your previously purchased tickets and let you know what options you might have in purchasing new tickets.

    Beyond that, there have been a number of fun changes that have occurred around the Happiest Place on Earth since 2020. There are a few new shows and attractions, some revamped lands like Mickey's Toontown, and more! The best place to get caught up on the details is the Disney Parks Blog, which has lots of helpful articles about all the fun things happening around the Disneyland Resort.

    Thanks again for your question, Pamela! I hope you enjoy your upcoming visit.

    Have a Magical Day,
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two young kiddos, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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