• On Jun 5, 2021
    Leonard from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    have my tickets for 4 people. do not remember my pass word to check if they are in the syster. also how do I prove to myself i have reservation to ecpoct for the 4 of us. yes i fill out the info a month ago but was not issued a reservation number

    Hey there, Leonard!

    I am thrilled that you stopped by to see us here at planDisney. 

    Like Winnie the Pooh, I am always misplacing things. But to visit everyone's favorite silly bear at the Hundred Acre Wood, you will need to make sure that your Disney Park Pass system reservations are stuck like honey in your My Disney Experience Account

    Bounce over to the Walt Disney World Resort website and click on "My Disney Experience" on the right-hand side of the screen. Once you do this, it will prompt you to log in. Enter your email address and click the "Need Help Logging In?" link. Here you will be able to reset your password.

    Once you get your password reset, you can scroll down to see your Disney Park Pass system reservations for EPCOT. You can then click "Tickets & Memory Maker" to make sure that your tickets are correctly assigned to your party members.

    If you have any trouble logging in once you reset your password, give the friendly Website Support Cast Members a call at (407) 939-4357. They will be able to get you out of this sticky situation!

    I hope that this helped, Leonard. Bounce on back here to planDisney if we can help you decide where to play, stay, or dine at Walt Disney World Resort! 


    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.