Hi there, Jose! I'm so glad you flew your magic carpet over to us at planDisney!
Can you believe that you're heading to
Walt Disney World Resort in only a few days? Your magical vacation is just a dream away! But oh bother, I'm so sorry to hear that you're having difficulty making your last three theme park reservations with the
Disney Park Pass system. Let's see if we can take a few steps and do "the next right thing," as my pal Anna says!
First, let's confirm your Theme Park Tickets. Log into your account online, hover your mouse over the
My Disney Experience tab, and click
My Plans. Scroll down past My Plans, Reservations and Tickets and toggle to Tickets & Memory Maker. Take a moment to confirm your number of park tickets and your travel party.
Once you've double-checked the number of tickets associated with your account, continue to scroll down this page to make sure that you haven't already reserved all 10 of your theme park reservations. If you're still only seeing seven reservations for your 10 tickets, try one more time to make a theme park reservation with the
Disney Park Pass system. Check the
Theme Park Availability Calendar to make sure that your parks are available on your desired days. If you've taken all these steps and are still unable to finish making your reservations, then it's time to ask for a little extra pixie dust. Yep, it's time to call one of the wonderful Cast Members.
Cast Members are a little like real-life fairy godparents who stretch their magic wands as far as they can reach for every Guest. A Cast Member will be able to help you make any necessary changes to your My Disney Experience account. Since their magic can sometimes be in high demand, I'd recommend
calling a Cast Member right when the phone lines open at 7:00 AM EST.
Jose, once you have your theme park reservations secured, take some time to download and explore the
My Disney Experience app prior to your trip. This app will help you to unlock everything that Walt Disney World Resort has to offer! My favorite reasons to use this app are to check wait times for attractions and to
mobile order food. This way, I know my snacks and meals will be ready and waiting for me! This is a great way to minimize waits and maximize the fun - talk about "phenomenal cosmic powers!"
I hope I was able to help you with your theme park reservations today, Jose. If you have any other questions, please visit us again. After all, you've got a friend in me!
See ya real soon!
Michelle