Couple on Main Street, U.S.A.
  • On Jun 22, 2022
    Arnold from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets for me and my kids for the 24th of this month. I need to change the dates to a later date. Also I have all of our tickets but it is under a ex girlfriends account how do I switch them over to my account?

    Hi Arnold! 

    Thank you for stopping by planDisney with your question! There are a few steps that you will need to complete to both reassign the tickets and change the dates.

    First, to reassign unused theme park tickets from your ex-girlfriend's account to yours, she will need to log into her My Disney Experience account and click on "reassign ticket" for each of the tickets she needs to modify. For each ticket, she will need to select the person to whom she wants to reassign the ticket (yourself and your kids,) from the drop-down list. She will then follow the prompts on the screen to complete the transfer.

    Once the tickets have been transferred to you, follow the steps below to change the dates:

    1. Within the My Disney Experience mobile app, click on the icon that looks like three stacked lines in the bottom right corner of the home page.

    2. Select "Tickets and Passes"

    3. Select the ticket you want to modify and select "Change Ticket"

    4.  Select "Valid Ticket Dates" to change the dates you'd like to visit the Walt Disney World theme parks and choose the first day of use for your ticket.

    You can modify your ticket up until 12:00 a.m. EST the day prior to your first valid use date with no charge. 

    You will also want to make sure that you have a park pass reservation, as all Guests are required to have both valid theme park admission and a Disney Park Pass reservation. I highly recommend making this reservation quickly to ensure you get your desired dates.

    I hope you have a magical vacation!
    Magically,
    Stacy

thumbnail image for Stacy

Meet the Panelist: Stacy, South Carolina

My name is Stacy and I'm a native Carolinian, single mom to two amazing teens, and a Walt Disney World fanatic! My kids and I are Disney Annual Passholders and whether we are celebrating a birthday, running a runDisney race, or simply having a craving for a Mickey pretzel, we visit the most magical place on earth as much as possible! I am ecstatic to share the tips and tricks I have learned over the yEARS as part of the planDisney panel!
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