Hi Arnold!
Thank you for stopping by
planDisney with your question! There are a few steps that you will need to complete to both reassign the tickets and change the dates.
First, to reassign unused theme park tickets from your ex-girlfriend's account to yours, she will need to log into her
My Disney Experience account and click on "reassign ticket" for each of the tickets she needs to modify. For each
ticket, she will need to select the person to whom she wants to reassign the ticket (yourself and your kids,) from the drop-down list. She will then follow the prompts on the screen to complete the transfer.
Once the
tickets have been transferred to you, follow the steps below to change the dates:
1. Within the
My Disney Experience mobile app, click on the icon that looks like three stacked lines in the bottom right corner of the home page.
2. Select "Tickets and Passes"
3. Select the ticket you want to modify and select "Change Ticket"
4. Select "Valid Ticket Dates" to change the dates you'd like to visit the Walt Disney World theme parks and choose the first day of use for your ticket.
You can modify your ticket up until 12:00 a.m. EST the day prior to your first valid use date with no charge.
You will also want to make sure that you have a park pass reservation, as all Guests are required to have both valid theme park admission and a
Disney Park Pass reservation. I highly recommend making this reservation quickly to ensure you get your desired dates.
I hope you have a magical vacation!
Magically,
Stacy