• On Apr 14, 2021
    Daniel from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets that family members gave to me. They moved out of state. They were told they could give them away yet I can’t continue on the website after I put our names in because the names don’t match. How can I get these tickets to work for me?

    Howdy Daniel!

    Thanks for visiting planDisney, and for your patience as we answer your question!

    Reach for the sky! What a rootin' tootin' adventure it’ll be to return to The Happiest Place on Earth! I am elated for my friends residing in The Golden State as they travel “to infinity and beyond,” or to Disneyland Resort during its reopening

    It is so very kind of your family to give you the gift of magic, Daniel. To reassign a Theme Park ticket to another Guest, you would need to call Disneyland Resort Technical Support at (714) 520-6222 or Disneyland Ticket Services at (714) 781-4636. And as the lovable Aliens in Toy Story say, “We are eternally grateful,” for your patience, Daniel. You may have to wait on hold for a bit due to all the excitement, but a Cast Member will be happy to take care of your issue for you once you’re connected!

    So long, Partner! I hope you have an enchanting time.

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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