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  • On Apr 9, 2021
    Yuval from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets to Disneyland from over a year ago and I was not able to go because of COVID. I have the confirmation number but when open the e-tickets it says the link is not found. When I try to link my tickets it does not let me use my confirmation #

    Hi Yuval and welcome to planDisney! I totally understand where you’re coming from and I’m happy to help you!

    Don't worry one bit, just contact a cast member with ticket services. They will most likely extend the dates you can use those tickets you purchased more than a year ago. Most of the tickets purchased in 2020 have been extended until December 16, 2021, giving you plenty of time to plan your magical vacation, now that Disneyland Resort is slated to reopen at the end of this month.

    Yuval, once you have squared away your tickets you will have to reserve the theme parks you'd like to visit. To do so, you can go ahead and make those Theme Park Reservations on the main Disneyland site or via your Disneyland app, right from your smartphone.

    I hope I’ve been helpful! Please feel free to come back to see us if you have any more planning questions. Helping you figure out all those magical details is our pleasure!

    Veronica 
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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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