Welcome to
planDisney, Sindy! Thanks so much for sending us your question about Walt Disney World Resort
theme park tickets.
If you have unused tickets that have expired, don't worry, you can still enjoy a day at the theme parks. The price you paid for those tickets may likely work as a credit toward the purchase of new tickets. To find out about the status of your current theme park tickets, send an email to WDW Guest Services- Ticket Usage at
ticket.usage@DisneyWorld.com including the following items:
-Confirmation numbers you received when you purchased the tickets/ or pictures of the tickets
-Include your name
-Daytime telephone number where you can be reached
-Where and when the ticket was purchased
-Purchaser’s name
-Form of payment used
Explain your situation in the email and within a few days, Disney will reach out with a solution to your ticket question.
Sindy, thanks for stopping by to see us. Don't hesitate to come back if you have any more planning questions. It's always
our pleasure to help you!
Veronica