Photo of a bunch of Mickey balloons - Walt Disney World Spring Header 2
  • On Mar 31, 2024
    Michele from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets on my account and my daughter, my husband and son. they show active how do I use. My mother bought these for us and we were to go but she got cancer and passed away. We have never been able to use them.

    Welcome to planDisney, Michele. First, my deepest condolences on the loss of your mother. She sounds generous and thoughtful, so I'm sure you miss her. I can't think of a better way to pay tribute to her generosity than to plan a magical vacation in her honor, so let's look at how you can use those Walt Disney World Resort theme park tickets.

    Since I don't know the details of the particular tickets in your account, I recommend you call the Existing Tickets line as soon as possible. Please have your account and ticket information, and the Cast Members can work their magic to let you know your options. I'm waving my Fairy Godmother wand so that your family can start planning a fabulous trip using those tickets. 

    If you're visiting this spring, my top tip is to spend some time at the EPCOT International Flower & Garden Festival. The beautiful plants and topiaries make delightful photos, and I always stroll through the Butterfly Landing display. My mom loved butterflies and ladybugs, so I like to remember her in that way. Our moms are always with us, Michele.

    Your family might brainstorm ideas to pay tribute to your mother's generosity during your visit. My husband and I randomly handed out Disney trinkets on our recent trip. The guests and Cast Members were surprised and touched by the tiny gesture, so that could make special memories for your kids. You could also eat at a restaurant serving your mother's favorite cuisine or take photos with a Disney character she liked. 

    Michele, I'm sprinkling pixie dust your way. I know your visit might be bittersweet, but I'm sure your mom would be pleased for you to enjoy her gift. Please stop by planDisney anytime.

    Magic awaits,
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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