Hello there, Robin.
Welcome to planDisney and thanks for coming by with your question. I'm sorry that we were "unavoidably detained by pranky ghosts" and didn't respond to you in time. I think everyone was absolutely floored by the demand for new
Magic Key Passes and I truly hope that you were able to get through the online queue to be able to purchase one for yourself.
I had the opportunity to chat with a Cast Member before this last sales window began and got clarification on your question. The majority of new Magic Key sales will occur online, so I'm glad that you reserved some time to spend in that regard. She informed me that unused tickets may only be upgraded at the Main Entrance Ticket Booths in the Esplanade while Magic Keys are available. Only partially used tickets may be upgraded as per the
Ticket Upgrade instructions.
Whether or not you were able to obtain a Magic Key Pass, I hope that you get to visit the Disneyland Resort this year. The entire
2024 Events Calendar has already been released and it's awesome that Guests can plan for their favorite Festivals! Personally, I'm planning on taking my kids to the
Lunar New Year Festival and would love to visit during the
Disney California Adventure Food & Wine Festival as well!
Robin, I hope you are able to use this information and I'm sorry it came late. Nevertheless, we're here to help if we can and we'd love to hear from you again in the future. Until next time.
Wishing You a Great, Big, Beautiful Tomorrow!
-Al