• On Sep 8, 2021
    Andy from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Ticket refund or move date of visit due to COVID concerns. We were going to visit a family and visit your park but they got COVID. We really would prefer a refund as we don't know with the current climate how possible it will be to get back.

    Heigh-Ho Andy,

    Welcome to planDisney, we are a panel of Guests who love sharing our knowledge of Disney and Walt Disney World travel experience with our Fellow Guests. First and more importantly, I hope this finds your extended family recovering from COVID and doing well. Second, I am so sorry you were unable to visit your family and Walt Disney World. I know this similar situation has played out for many, many others. The great news is The Most Magical Place on Earth isn’t going anywhere and we will anxiously be awaiting the time you can return. 

    Currently, all Walt Disney World tickets purchased are nonrefundable. Guests who are unable to attend and have unused tickets can use the cost of them towards a later visit. Until that time comes I suggest making note of the following information for your tickets:

      *Ticket Purchase Confirmation Number or all the 12-digit Ticket ID Numbers

      *Purchasers Name and Email

      *Where and When the tickets were purchased 

      *Form of payment at the time of purchase

    Keep this information in a safe place and when the time comes to purchase new tickets you can call (407) 566-4985 and speak to a Cast Member about your purchase request or for further information about your existing tickets. 

    Exciting things are happening at Walt Disney World as it gets ready to celebrate its 50th Anniversary and returning during this special time would make for many magical and memorable moments. Stay up to date with exciting Disney News and Announcements by following the Disney Parks Blog and check out our Instagram (@planDisneypanel) and Panel Extras for more vacation planning tips. 

    Have a Magical Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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