kids with food treats
  • On Jun 7, 2022
    Judith from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Thunder storms are forecast for the two days we'll be at Disney with our grandchildren this coming weekend- how do I reschedule the trip?

    Hi there, Judith!

    I was just gathering up all my rain gear for my upcoming visit to Walt Disney World Resort!  One thing I know I can count on for sure when visiting Walt Disney World Resort in the summer months is that it will be hot, and there will be rain!  We try to be prepared with waterproof sandals and rain ponchos.  Usually, storms are brief and we manage to time it so we are taking a break at our resort hotel before heading back into the parks when the storms have cleared.

    If you need to change the dates of your theme park tickets, you may be able to do this yourself in your My Disney Experience account.  On the My Disney Experience website, use the drop-down menu in the upper right corner to select My Plans, and then the blue link on the left with the words "Tickets & Memory Maker".  Next to each ticket look for the option to "Change Ticket", select new dates, and then confirm your choices.  If selecting dates with a higher ticket price you will need to pay the difference.  Don't forget to cancel your current Disney Park Pass reservations and then make new reservations for your new dates.  I strongly caution you to check the theme park reservation availability calendar prior to making any changes to your tickets -- reservations are limited, and some parks have no availability in the coming weeks.

    If you have booked a Disney Resorts Collection hotel room or vacation package, since your visit is only a few days away you'll want to call the Disney Resort Hotel reservations line at (407) 939-1936 to inquire about your options for modifying or canceling your reservation.

    Judith, I hope you'll be able to work something out so you can share all the magic of Walt Disney World Resort with your grandchildren.  Please stop by planDisney again anytime.  We are always happy to help.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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