• On Oct 7, 2021
    Tracy from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have three passes less and would like to plan a visit this month but oh I think I was told that my pass is expired September 2021. We had a purchase our tickets in March 2020 but they close down.

    Welcome to planDisney, Tracy! Please don't worry! I'm happy to give you some pointers, so that you can use those tickets you purchased in 2020 toward an upcoming visit to the Walt Disney World Resort

    The first thing to do is to send an email to WDW Guest Services- Ticket Usage at ticket.usage@DisneyWorld.com including the following items:

    -Confirmation numbers you received when you purchased the tickets

    -Include your name

    -Daytime telephone number where you can be reached

    -Where and when the ticket was purchased

    -Purchaser’s name

    -Form of payment used 

    A Cast Member will respond to your message in a few days and let you know how the amount you paid for your tickets can be applied to new theme park tickets. 

    There's so much to look forward to during "The World's Most Magical Celebration!" When it comes to nighttime fireworks alone, EPCOT and Magic Kingdom Park have some new shows that are just so fun! I loved seeing the World Showcase in EPCOT light up with the new show a few weeks ago! I think you will definitely want to experience them next time you visit!

    Tracy, I hope I've been helpful. If you need any more planning help, don’t hesitate to come back to see us! It's always our pleasure to help you plan your next magical visit!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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