Hello and welcome to planDisney, Clara!
Let me say that I love that you are taking your granddaughter to
Walt Disney World Resort to create some beautiful memories with her. She will have such a great time, and knowing she will be with you will be much more special.
Your unused
theme park tickets will be honored. If you require guidance on utilizing those existing tickets,
reach out and speak with a cast member who will assist you in finding out what ticket you have in your possession. Furthermore, you can choose to visit Guest Relations when you arrive at the theme park, and they will be able to provide you with some immediate support regarding your theme park ticket.
We will be here if you have additional questions; let us know how we can help.
Have a magical and memorable vacation!
Raquel