• On Nov 28, 2019
    Amar from Herts Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, I've read that you can upgrade tickets to an annual pass on the MDE app. I want to upgrade my 14 day ultimate tickets but can't see an option in the app. Can you advise. I'd like to upgrade before arrival to get free parking.

    Hello Amar!  Thank you for bringing your question to the Disney Parks Moms Panel.

    I think you are going to love becoming a Walt Disney World Annual Passholder!  Not only will you have an entire year of admission to some amazing theme parks, Annual Passholders are also eligible for some great perks and discounts.

    Not all tickets are eligible to be upgraded in the My Disney Experience mobile app.  If you are not seeing the option to "Change Ticket", you will likely need to upgrade your ticket in person at a Walt Disney World ticket window, Guest Relations location, or the Disney Ticket Center at Disney Springs.

    Amar, I thought I should clarify that in order to be able to take advantage of the complimentary theme park parking benefit, your Annual Pass must be active.  All Annual Passes need to be activated in person with a photo ID.  So even if your ticket can be upgraded to an Annual Pass through the app, you would still need to activate it in person to be eligible for free parking.  If you can, I recommend visiting the Disney Ticket Center at Disney Springs to upgrade and/or activate your ticket prior to the day you plan to visit a theme park.  Your Annual Pass will then be valid for one year from the date of activation or the date your 14-Day Ultimate Ticket was first used (not the date of purchase.)  If you must upgrade your ticket at the same time you will be visiting a theme park, save your parking receipt and bring it with you to Guest Relations to ask if you can receive a credit for the parking fee.

    I hope that helps!  Please let us know if you have any additional questions about planning your Walt Disney World visit or becoming an Annual Passholder.

    Enjoy your magical year!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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