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  • On May 26, 2023
    Jenni from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How or where can I tell what tier we are? We have sailed on Disney before but I can't recall when or how many times.

    Welcome back Jenni,

    Looks like we are both proud members of the Castaway Club! While I'm slowly chipping away toward some of the higher membership tiers, I love taking advantage of the many benefits associated with this program like early booking windows for itineraries and activities, and welcome back gifts. Speaking of gifts, have you seen the brand-new offerings that were recently announced? If not, head on over to the official Disney Cruise Line Instagram page to check out the post from May 1st. I have my eye on one of those adorable Mickey lanyards and the new wet/dry bag guests receive with Gold Membership. So cute and so practical!

    After completing one Disney Cruise Line sailing guests receive Silver Membership, Gold after completing 5 sailings, Platinum after 10, and Pearl- a brand new membership tier- after completing 25 sailings. You'll be able to confirm your membership tier by signing in online, navigating to the "Already Booked" tab, and scrolling down to "Castaway Club" toward the bottom of the list. There, you'll see your 8-digit Castaway Club ID, number of sailings completed, and the associated benefits.

    The ability to view past sailings including reservation number, ship, and stateroom is also being rolled out as I type. This update also offers the option to view the Stateroom Folio for cruises you've completed in the past 90 days. You'll be able to view this information by scrolling all the way to the end of the Castaway Club page once you've signed in. If you notice anything missing or have any additional questions you can contact a Cast Member by email for support.

    No matter what membership tier you've already achieved, you're sure to have a magical sailing this fall. Let us know if you need any help as you finalize your vacation plans.

    Bon voyage!
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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