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  • On May 7, 2021
    Susan from GA Asked

    How can I tell if my magicband order went through? When I go to mydisneyexperience.com and look at all of my plans, etc., it is still asking me about ordering a magicband, but I thought I already did that.HELP!

    Welcome to planDisney, Susan! Thanks for stopping by the Panel with your question.

    I recently ordered MagicBands for our family's next trip to Walt Disney World Resort. I received an email from Disney Destinations after my order shipped. If you have not already, search your inbox for any emails from Disney Destinations. The subject of my email was, "Great News: Your MAGICBAND package has shipped!"

    You can see your MagicBands on the My Plans section of My Disney Experience. To access the My Plans page, visit disneyworld.com and sign in to your account or open the My Disney Experience app on your smartphone. Find your Disney Resorts Collection hotel reservation and under "My Reservation" you will see a section to "Choose MagicBands" with a MagicBand icon. Check the members of your travel party to see who has an active MagicBand. You can also see your active MagicBands & Cards on "My Profile" of My Disney Experience.

    Currently, Disney is strongly recommending Guests use Online Check-In to aid in social distancing efforts and avoid delays. You can begin the check-in process now on disneyworld.com or with the My Disney Experience app. Remember to bring your MagicBand with you or set up the Unlock Door feature on your smartphone. 

    If you have a credit card on file there's also no need to stop by the Front Desk to check out of your room. Simply leave your room any time before 11:00 a.m. on the morning of your departure. If you're not leaving town immediately, you can store your luggage with Bell Services. Disney will send an email with any itemized hotel charges or you can view your charges on the My Disney Experience app.

    Susan, please let the Panel know if we can help you with any other questions before your visit to Walt Disney World Resort.

    Have a magical day!
    Bob
thumbnail image for Bob

Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

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