Walt Disney World Holiday decoration on Main Street
  • On Sep 27, 2024
    Victoria from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I talk to someone via a phone call? We are planning to be at DW Thanksgiving week, and already have tickets through the military. But it is the first time I have done this and something isn't right .... can you help me?

    Welcome to planDisney, Victoria!

    We're so glad you stopped by with your question, and I am happy to help guide you down the right path! There are two ticket types offered to servicemembers, and they are the Disney Military Salute tickets and Magic Your Way tickets. Salute tickets have blockout dates, one of which will occur 24-30 November, which is during Thanksgiving week. Magic Your Way tickets expire 14 days after the date of their first use and must be used before December 31, 2025. If you have Salute tickets, I recommend trying to reschedule your visit to Walt Disney World before or after the blockout dates begin, as they are nonrefundable. You can also call the Existing Tickets office, and a friendly Cast Member can relay what options may be available. 

    If you can, I recommend pushing your visit to the first week of December. The crowd levels are pretty moderate, and you can enjoy the magical start of the holiday season at Walt Disney World. 
    If you haven't purchased tickets to Mickey's Very Merry Christmas Party or Disney Jollywood Nights yet, you can also purchase them with a military discount through Shades of Green Resort. Fill out their Advance Ticket Form Request and email it to tickets@shadesofgreenresort.zendesk.com. A ticket agent will contact you for the sponsor's eligibility information as well as method of payment.

    Victoria, I hope all of this information was helpful! Thank you again for stopping by planDisney, and if you need additional pixie dust to plan your visit, send me your questions anytime. You've got a friend in me!

    Magic Awaits!

    Frances
thumbnail image for Frances

Meet the Panelist: Frances, North Carolina

Hey ya'll! My name is Frances, I am a mom and military spouse from Texas who currently calls the Tarheel state home. My family and I enjoy visiting the Walt Disney World Resort as often as we can because we love the joy and magic every trip brings us. We consider Walt Disney World to be our "home away from home!" If you are dreaming of adventure in the great wide somewhere, then you have got a friend in me! I enjoy sharing my passion for Disney with everyone I meet! Learn More About Frances

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