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Mom And Daughter Laughing together on Hammock at beach
  • On Feb 9, 2012
    Kay from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Taking the NYC cruise to Canada in June with elderly mom. At Port Canaveral I could rent a wheelchair that would be delivered to port. Is there any such service available through Disney for New York? Trying not to bring her wheelchair on plane...Thanks!

    Hi again Kay!

    I have some great news about renting a wheelchair for your mother!  Disney Cruise Line has set up wheelchair rentals with two separate vendors, Apria and Care Vacations.  You should contact the vendors directly to set up your rental and provide them with your reservation number, sail date, stateroom number, Guest name, contact info and email address.  Apria Healthcare's number is (800) APRIA-88 and Care Vacations is (877) 478-7827.  Once you have reserved the equipment, please let Disney Cruise Line know via an email at dcl.special.request@email.disney.com. 

    I'm sure both of these companies will be able to provide you with the equipment you need as well as the convenience of having it delivered right to the port.  Your mother will be able to navigate her way around the ports and ship in comfort!

    Please let me know if you have any other questions about your Canadian voyage on the fabulous Disney Magic!

    Have a wonderful day!

    Nancy
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Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

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