Cinderella Castle 50th Night
  • On Feb 22, 2022
    Emma from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can make sure my expired ticket not use be re issued?

    Hi Emma and welcome to planDisney! I'm happy to help you manage your expired theme park tickets for the Walt Disney World Resort!

    Those tickets you purchased may be used as a credit toward the purchase of new theme park tickets if the current price is higher. If the price for the theme park tickets is the same, you will get an all new confirmation number for your My Disney Experience account. 

    To start the process, send an email to WDW Guest Services- Ticket Usage at ticket.usage@DisneyWorld.com including the following items:

    -Make sure to include a copy of the front and back of your tickets (if you don’t have a hard copy of your tickets, include the confirmation numbers you received in an email when you purchased the tickets.)

    -Include your name

    -Daytime telephone number where you can be reached

    -Where and when the ticket was purchased

    -Purchaser’s name

    -Form of payment used 

    A Cast Member will send you a new confirmation number and all you have to do is link that number to your My Disney Experience account. Now you're ready to plan your next magical visit!

    Emma, don't forget to check out the Special Offers that may be available for Florida Residents as you start planning. Mickey and his friends offer great deals on Disney Resort Collection hotel stays all the time!

    Thanks for stopping by with your question. If you need any more help, you know where to find us! 

    Veronica 
thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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