activities on board; Grandma and Girl
  • On Jun 4, 2024
    Doug from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We submitted a placeholder cruise on our last cruise. I tried to see on the website, but didn’t know where to look. Where can I find the placeholder information and when we need to book?

    Hello, Doug!

    Thank you for reaching out to planDisney. I am so glad you booked the Disney Cruise Line Onboard Booking Offer during your last voyage! I always make a Placeholder Reservation, even if I do not know when I will be sailing on a Disney Cruise again. If I cannot use the placeholder, then it is usually refunded back to the original form of payment 24 months after I made the reservation. However, I love sailing on the Disney Cruise Line, and having a placeholder gives me the perfect excuse to book another Disney Cruise!

    You should have received a Placeholder Reservation Confirmation Email that contained your reservation number. The email also provides instructions for using the placeholder to book your next cruise if you did not reserve a specific cruise at the time of purchase. My recent confirmation email directed me to call Disney Cruise Line once I choose a cruise itinerary. If you did not receive that email, call Disney Cruise Line and they can assist you. 

    The placeholder allows Guests to enjoy a discount off prevailing rates on the Disney Cruise Line website for a future cruise (subject to change). As part of this offer, Guests sailing on cruises that are 7 nights and longer can often access a reduced deposit. The offer is usually valid for up to 2 staterooms on one sail date per household. It sounds like a great deal to me!

    Doug, I hope you book your next Disney Cruise soon! Sailing on the Disney Cruise Line is always so much fun for my family!

    Happy sailing!
thumbnail image for Jen

Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

Related Video

  • thumbnail image for Adventure | planDisney Podcast – Episode 10

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.