Hello Sue!
Welcome to planDisney!
Disney’s Saratoga Springs Resort & Spa is a wonderful choice for your upcoming visit to the
Walt Disney World Resort. You’ll find newly refurbished rooms in a beautiful garden setting, and you’ll be just a short walk or boat ride away from all the shopping, dining, and excitement of Disney Springs.
You can make a request for adjoining rooms, and Cast Members will do their very best, but it cannot be guaranteed. We often travel with family and friends, and In my experience rooms that are specifically adjoining can be challenging. However, most of the time we have been placed in rooms that are relatively near one another. Sometimes we have been across the hall, or in the same building but just a few doors away. On our last stay at this resort, my parents' room and our room were on the same floor of the same building, but just down the hall from one another.
If you’d like to make such a request your best bet is
to call several weeks before your arrival. Room assignments are planned out in advance, and so ideally the Cast Member doing the room assignments would have your request during the initial planning stages and for the final assignments. The Cast Member on the phone can add a special code to your reservations that you are a group traveling together, and that your preference would be adjoining rooms. I will warn you that hold times can be longer than typical right now, so make sure to call when you have a bit of extra time. I like to put my mobile phone on speaker and I enjoy the Disney hold music while I get other tasks accomplished.
However, if it looks like your check-in date is today, so it may be too late for that. I would ask when you check in. I would also offer to wait longer for my room if that meant that my request would be granted. Sometimes the rooms that might be best might not be ready until later in the day as they were originally being prepared for later arrivals. Flexibility is key, as is understanding that room assignments have already been planned out, so there may not be a lot of availability to rearrange those at the last minute.
I hope this helps with your planning, Sue. Even if your rooms are a little further apart, I am sure you will have a wonderful and magical visit to the Walt Disney World Resort!
Have a Disney Day!
- Kate