Welcome to the
Disney Parks Moms Panel, Kelly! Thank you for stopping by with your question! It's great to hear you will be staying at
Disney's Port Orleans - Riverside, my family's favorite resort hands down!
Let me explain the Service Your Way Program a little bit. This exciting program is available at value and moderate hotels at the
Walt Disney World Resort. This program allows you to decline housekeeping (Mousekeeping) services during your stay in exchange for a gift card. If you choose to use this program, you will receive a
Disney Gift Card based on the length of your stay; you will receive a $10-per-night credit, except for the last night. Your Service Your Way gift card will be sent to the email address associated to your reservation. If the email doesn't arrive within four hours (it usually takes about two seconds to hit your inbox), you can stop by the Front Desk at Disney's Port Orleans - Riverside for assistance.
My family loves this optional benefit because of the extra money we get to buy souvenirs or packaged candy to take back home to family and friends. As far as getting coffee refills and towels, the answer is yes! Guests who choose to take advantage of this program, can still call Guest Services or Housekeeping on their Resort room telephone to get trash removed, and/or request toiletries and anything else they might need whenever you need them. You will love its convenience!
Please note that if you choose to participate in this program, visual inspections of your room may still be conducted for the safety of all guests.
Kelly, I hope this information has been helpful. I hope to see you again with more questions; we love to help you plan your trip!
Wishing you the best vacation ever,
~Desiree