MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Feb 18, 2025
    Mary from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Staying at PO Riverside, arrival 2/23. Trying to purchase a Lightening Lane butFevruary calendar ends at 2/15? What am I doing wrong?

    Hiya, Mary! I am thrilled to welcome you back to planDisney, although I wish you weren't having a less-than-magical moment trying to get your Lightning Lane passes in order.

    Since you are staying at Port Orleans - Riverside and arriving within a week, you should be able to purchase passes now. That's curious. Your selection calendar ending three days ago is the very definition of "curiouser and curiouser."

    My technology crisis motto is, "When all else fails, reboot." The first thing I would do is force quit the My Disney Experience app. On the main screen of your phone, swipe up to see a scroll of all your open apps. Find the Disney app and swipe up again to close it. Open the app and try again. You can also reboot your phone entirely to see if that scares the grim, grinning ghosts in the machine away.

    If neither works, it's time to call in the experts. The Cast Members at the My Disney Experience, MagicBand and MagicBand+ line should be able to help. 

    I hope you can get the Lightning Lane passes you want and that the rest of your vacation at the Most Magical Place on Earth is perfect in every way! If you have any other questions, you know we are always glad to see you here at planDisney

    See 'Ya Real Soon!
    Jana
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Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

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