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  • On Aug 8, 2026
    Ann from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If we are staying at the new Polynesian tower can I still have a Walmart delivery made if it includes refrigerator items?

    Aloha, Ann, and welcome to planDisney where we "lei" on the Disney tips! You'll be arriving this week for an adventure where the sky meets the sea, so let's look at how you can secure some provisions for your magical journey. 

    I chatted with a friendly Cast Member who said grocery delivery from the store of your choice is available at the Island Tower at Disney's Polynesian Village & Bungalows; however, it works a little differently than other resorts. 

    Typically, drivers can't access the gate at the tower and will be directed to the Great Ceremonial House at the resort's main lobby. Bell Services will store any items that need to be refrigerated, but keep in mind that you'll need to be on hand to accept delivery for anything that needs an ID, such as alcohol or tobacco.

    From there, you have a couple of options. You can pick up your delivery from Bell Services yourself and take it back to your room. Or you can ask the main Bell Services to deliver it to the tower's Bell Services location, where they can store it until you arrive. The tower location also offers refrigeration, so if you're enjoying a day at the theme parks, you can pick up your order when you arrive "home."

    Please remember there is a fee to have your groceries transferred from one Bell Services location to another. The same fee would apply if you opt to have your items brought directly to your room, but you'll need to be present to accept them. Currently, this fee is $6, but prices and procedures are subject to change.

    If you have any questions about how the service works at this resort, please call the Non-Reservation Support line. The Cast Members will be happy to walk you through the process. 

    My husband and I ordered breakfast items and snacks for a recent stay at Disney's Grand Floridian Resort & Spa. The process was easy, and we enjoyed having yummy fruit and protein bars waiting for us after a full day of riding attractions. My tip is to order items to make peanut butter and jelly sandwiches; that's been my go-to breakfast for decades!

    Ann, I hope your visit is as thrilling as a Hawaiian Roller Coaster Ride! Please stop by planDisney again. Mahalo!

    Magic awaits,
    Elaine
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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