A family enjoys Tiana's Bayou Adventure at Magic Kingdom.
  • On Jun 14, 2024
    Jacob from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am staying at Good Neighbor Hotel. I booked directly through the hotel. I have already tried to link my reservation through the My Disney Experience, but it does not come up. I have made the reservation over a week ago. Do I need to purchase park tickets

    Welcome to planDisney, Jacob!

    I'm glad to hear you've already started planning your August visit. There is so much excitement awaiting you like new character greetings, stage shows, and the debut of Tiana's Bayou Adventure at Magic Kingdom Park later this month. Let's dive in so you're ready to enjoy all the magic.

    Based on a recent Cast Member chat, Good Neighbor Hotel reservations cannot be linked to your My Disney Experience Account. This is only available for Disney Resorts Collection hotel reservations and stays at select Official Walt Disney World Hotels and Disney Springs area destinations. The Cast Member I spoke with shared this list with me, but this can be subject to change:

    • B Resort & Spa Lake Buena Vista
    • Best Western Lake Buena Vista
    • DoubleTree Suites by Hilton Orlando
    • Hilton Orlando Buena Vista Palace
    • Hilton Orlando Lake Buena Vista
    • Holiday Inn Orlando (Located at 1805 Hotel Plaza Blvd. Lake Buena Vista, Florida 32830)
    • Wyndham Garden Lake Buena Vista
    • Wyndham Lake Buena Vista
    • Walt Disney World Dolphin Hotel
    • Walt Disney World Swan Hotel
    • Hilton Orlando Bonnet Creek
    • Waldorf Astoria Orlando
    • Four Seasons Resort Orlando
    • Drury Plaza Hotel Orlando Lake Buena Vista
    • Walt Disney World Swan Reserve

    If your reservation is not at one of these Official Walt Disney World Hotel or Disney Springs area resorts, unfortunately, you will not be able to link the details to your My Disney Experience Account. However, I'm happy to troubleshoot if your reservation is at one of these destinations.

    I visited with a group of friends a few years ago and a friend booked our stay at Walt Disney World Dolphin Hotel through a third-party site. I was able to link the reservation once my friend added the confirmation number to her own My Disney Experience Account and connected us to her Family & Friends list. If the reservation is under your name and you are still having trouble linking to your account I recommend reaching out to a Cast Member by phone for further assistance. Please note it can take up to 72 hours for the reservation details to appear once linked.

    If your accommodations can't be linked, you'll still be able to link your admission to the My Disney Experience Mobile App for entry into the parks. You'll want to be sure to download this and get familiar with the functionality so you're prepared to book Lightning Lanes, join Virtual Queues, and even view linked Disney PhotoPass pictures during your trip.

    Jacob, I hope this helps resolve the issue. Please come back and see us again with more planning questions as you prepare for your visit!

    Magic and memories,
    Amy

thumbnail image for Amy

Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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