Hi Helen,
Great question! Here are some tips I have used to try and get my requests for specific rooms.
If you did not book the rooms yet, have one person in your group make the reservation. This helps keep the rooms close because they are naturally linked. If you already made reservations, go to tip 2.
When you are doing your online check-in, there is a room request section. Request that the rooms are close by and it helps to add the names and reservation numbers of the other guests in your party. Also, if you are all arriving at the same time, go to the same cast member at check-in as well.
You can also call the resort about 10 days prior to check-in and make a request as well. Remember to prioritize your needs. If staying close to one another is your main goal, do not request the building closest to the main building or pool. Another building will make your request more likely.
The phone number to
All Star Music is 407-939-6000.
Finally, while Disney tries to honor all requests, nothing is guaranteed and it all depends on the other guests at the resort.
Wishing you a magical vacation!
Beth