• On Jul 17, 2017
    Michele from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are staying at a Disney resort prior to our Cruise, and the website had me select a "terminal arrival time", but my question is what time does the Disney bus pick us up at the resort that morning?

    Welcome aboard, Michele! My family and stay at a Walt Disney World Resort before we sail with Disney each time, as we love to squeeze in every bit of Disney magic we can during our trips!

    You won't find out the exact time that the Disney Cruise Line ground transfers will pick you up from your resort until the night before departure. That night prior, you'll receive a note or call in your resort room letting you know the pick-up time and location at the resort as well as what time to have any checked luggage ready to send ahead to the ship. Normally, we've been told to have checked luggage tagged with the cruise tags and ready just inside the door of our resort room by 8:00 a.m., and we don't even need to be there when they pick it up. Then, the luggage will meet us in our stateroom on the ship in the late afternoon. We keep anything we will need for the day and early evening in our carry-on bags and then spend a relaxing morning enjoying breakfast and more exploring at our resort.

    The motorcoaches normally pick up guests at resorts anywhere from 11:00 a.m. to 1:30 p.m., but again, you'll be given the exact time the night prior. One great thing about arriving at the port a bit later is that most of the crowds have died down by then and sometimes guests arriving on the motorcoaches will get to then walk right onto the ship. If not, it certainly won't be a long wait until it's your turn!

    Don't worry about the Port Arrival Time you chose during online check-in. Disney knows that if you have booked their ground transfers, you'll arrive with that group, so even if the time you chose is way off, you can still check in right when you arrive at the terminal and be all set.

    Stop back with any other questions, Michele!
thumbnail image for Marcy

Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.