dlr activities 01; world of color; rainbow lights; water show; mickey head
  • On Jul 22, 2026
    James from Surrey Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, We are staying at in a club level room at the Disney Grand California hotel next month. Should I have been contacted by the concierge staff to help with planning my trip before I arrive? Thanks

    Greetings and welcome to planDisney, James. With your visit to the Disneyland Resort being nearly a month away, how excited are you?  Let’s chat through some of the details to make sure you’re ready.

    A Club-Level stay at the Grand Californian Hotel & Spa sounds practically perfect in every way! Not only will you get access to the Veranda Lounge, but you also get personal assistance from the Concierge Staff. 

    I chatted with a Cast Member who shared that the Concierge Services are only available upon your arrival and they can assist with making dining reservations. If you’d like to get a jump on some things and plan ahead of your visit, you can start making any dining reservations up to 60 days in advance. I would recommend visiting the website and booking anything that you’re interested in and the Concierge Desk might be able to help with any reservations that are no longer available. 

    I love staying at the Grand Californian whenever I have the chance. It’s so cozy and the only Disneyland Resort hotel with an entrance that’s right inside the park. Don’t forget that each registered guest on your booking will receive one complimentary Lightning Lane entry that can be redeemed during your stay. I love being able to use this benefit at my leisure.

    James, while this might not have been the answer you were expecting, I hope the information I shared is still helpful. Let us know if there are any other questions that we can help with. I’ll be sending pixie dust your way in the hopes that you’re able to secure all the dining reservations that your heart desires. Here’s wishing you a most magical visit to the Happiest Place on Earth!

    Michelle 
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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