Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Oct 10, 2010
    Susan from CT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Staying club level at the Poly in early Nov. Was told I would be contacted re: itinerary planning. It's getting close to arrival date, have not been contacted yet. Want to book the Wildlife Discovery Excursion. Any advice?

    Aloha Susan! Staying club-level at the Polynesian Resort is going to be magical! Generally, when you stay club-level, the resort's Itinerary Planning Office contacts you in advance to offer assistance with trip planning and dining reservations. I often stay club-level, but have found that I'm not always contacted in advance, especially when I book my reservations fairly close to my trip date. Since your trip is just a few weeks away, you definitely should have heard from the Polynesian Itinerary Planners by now. I recommend that you contact them right away by telephone at 407-824-2466 or by email at Since their services are available only to guests with club-level reservations, be sure you provide your reservation number as well as the name on the reservation. 

    Come visit us again at the Moms Panel if you have more questions! We're happy to help!
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Meet the Panelist: Amanda, North Carolina

I'm a busy mom of two from North Carolina who loves to find ways to stretch a Disney Dollar so that I can enjoy the luxury of Disney's deluxe resorts and fine dining. Learn More About Amanda

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