• On Jun 22, 2020
    Henry from Northumberland Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Sorry I asked a question a short time ago what I should have said that when I click on my tickets it only shows my wife’s and granddaughter’s does this mean mine is not on thank you .


    Thanks for your question!

    Yes, if you are not seeing your tickets on that page, alongside those of the rest of your family, it likely means that you still need to attach your tickets as well. This is not uncommon, and adding them is fairly easy. 

    Start by going to that main page for My Disney Experience on a computer. Under "Plans and Tickets", you should see a series of blue circles representing different ticket/reservation types. If you hover your mouse over the "Tickets" one, you will see a "Link Tickets" button pop up. Click on that and you can add it there. You will see from the other circles that you could go in to add resort reservations, special event ticket numbers, and dining reservations as well. 

    If you are doing this on the My Disney Experience App version on a smartphone, just click on the three vertical bar Menu button on the lower right corner. From there you should see a "Tickets" button, from which you can add the reservation number as well. Of course you can add all those other kinds of reservations from this area as well, just like if you were on a computer. 

    Good luck, and be sure to come back and ask us some more questions!

    Have a Magical Vacation!


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Meet the Panelist: Doug, Indiana

I am one of the Dads on the planDisney Panel, and I love to help parents plan their vacation, with a focus on showing them how it can be fun for them too. I am also here to help Dads plan some nice surprises for the Moms in their life (they deserve it!). Learn More About Doug

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