Mickey and Minnie on deck in Christmas Sweaters
  • On Nov 2, 2023
    Saundra from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How soon can I access my cruise experience app before the cruise embarkation?

    Ahoy, Saundra!  

    Oh boy, your magical Disney Cruise Line vacation is just ahead on the horizon! I’m so excited for you to experience everything these incredible cruises have to offer. The Disney Cruise Line Navigator App is a critical tool for wayfinding your way through the many activities and daily schedule while onboard. I’m happy to share more information on how to use it now, and once on your journey.

    As your cruise is quickly approaching, I recommend you (and everyone in your travel party) download the Disney Cruise Line Navigator App now. This will ensure you have your reservation connected and any app updates can automatically install up until you set sail, ensuring the latest features are available to you. While you must be over the age of 13 to have a Disney account, anyone in your family under that age with their own device can still access the chat feature once onboard. One you install the app and connect your reservation number, you will see a fun countdown to the special embarkation day! Until you set sail, there is limited functionality, but I encourage you to become familiar with the layout and to review the high-level information available to you. You can view your dining rotation assignment, special requests, transportation reservations, and a high-level itinerary of your adventure ahead.

    Meanwhile, you can access details of your selected Port Adventures, adult-exclusive dining, spa appointments, and more online under your Disney Cruise Line reservation.

    Once you get to the port terminal on that special sail-away day, and also once onboard the ship, you can flip your app into “Onboard Mode.” This will then magically transform the Disney Cruise Line Navigator App into your handy helper throughout your sailing. You will see your specific dining rotation for each evening (and exact table number), menus, full itinerary for each day, entertainment, and many more details of exact times for all activities. As entertainment is subject to change, these special details populate once you are ready to sail and remain a great resource for you during your cruise. My family likes to browse the different days and select the “heart” icon to indicate our favorite activities listed. We’ll then receive notifications of upcoming events we’ve indicated, helping us to stay on track during the dreamy days at sea.  

    If you have any questions about connecting to the internet at sea, securing your device into Airplane Mode, or using the great features of the Disney Cruise Line Navigator App, please don’t hesitate to ask a helpful Crew Member onboard. You may also visit the Guest Services Desk at anytime during your sailing for additional guidance with your activities.  

    I hope you enjoy the final countdown to your cruise as seen in the Disney Cruise Line Navigator App once you get it installed today, Saundra!  

    Wishing you a magical cruise, 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

Hi friends! I'm Amy, a lifelong Disney dreamer from horse-and-wine country, Virginia. My family of three is BIG on fun and treasures every adventure together. We've been making memories at the Walt Disney World Resort and aboard Disney Cruise Line since my son was a toddler; we love our family traditions balanced with "what's new" each visit. I have a passion for Disney details, a love of digital tools, and an eye for practical planning. I can't wait to help you make the MOST of your magical vacation! Learn More About Amy

Related Video

  • thumbnail image for Disney Cruise Line First Timer Tips | planDisney Podcast – Season 2 Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.