Photo of the exterios of the France Pavillion in Epcot
  • On Sep 21, 2021
    Janet from FL Asked

    My son bought park tickets for November 26,27,& 28 ….he is not able to make it down on those dates can he get a refund ?

    Heigh-Ho Janet,

    Visiting Walt Disney World during its 50th Anniversary and the start of the holiday season is going to be a magical and memorable trip to remember. I’m sorry to hEAR your son is unable to join you and thus is left with an unused ticket. Walt Disney World tickets are non-refundable but Hakuna Matata. 

    He has two options, first, because they are non-refundable he should know any unused ticket can be used towards tickets for future visits to Walt Disney World. He should keep the confirmation number or Ticket ID number in a safe place as well as the form of payment and date it was purchased. When the time to plan a new Walt Disney World vacation comes and if his ticket is still in his My Disney Experience account he can attempt to modify his ticket for a new date to be used. Prompts will guide him through the process and he will be set for a new visit. If at any time he needs to speak to a Cast Member he can call (407) 934-7639. Another option is he can transfer the ticket to another Guest who would like to use it. Our panelist Thiana goes into detail for a Guest who has asked about this same scenario of transferring. Check out her answer HERE

    Ultimately, I hope he is able to visit Walt Disney World and experience a truly amazing time with his family during the upcoming holiday season. If we can help with any further planning feel free to ask and we look forward to welcoming you Home. 

    Have a Practically Perfect Day,

    Amy M.
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Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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