Friends at Roundup Rodeo BBQ; cheers; dressed to theme
  • On Oct 26, 2023
    Breanna from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If someone in party suddenly cannot come. How do I avoid cancellation fees from resort and dinning reservations?

    Bonjour, Breanna! Welcome to planDisney and thanks for stopping by with your question!

    While I'm thrilled that you're embarking on your magical adventure at The Most Magical Place on Earth tomorrow (Eek! How exciting!), it is less than magical to hear that someone in your party can no longer join the fun. As our favorite little French Chef, Remy says, "Change is nature," and sometimes, plans change. Now, let's make sure you don't lose any of that snack money!

    If the Guest who can no longer come was supposed to stay with you in your room, Hakuna Matata. It means "no worries." As long as you are still staying in the room and the Resort reservation does not need to be canceled, you won't be charged any cancelation fees for someone in the party not joining you. I do recommend calling a helpful Cast Member at (407) 934-7639 to have that Guest removed from the reservation smoothly. 

    For your dining reservations, I suggest checking the modification/cancelation policy listed in the confirmation email you received when you made the reservation. While some dining experiences have different cancelation policies, most restaurant reservations are now able to be modified or canceled right on your My Disney Experience app at least two hours in advance. However, if you or anyone else in your travel party would still like to enjoy the dining reservations, feel free to do so! In my experience, for most dining experiences that are not pre-paid, as long as some Guests on the reservation show up to dine, no cancelation fees are charged for those who can no longer make it. Bon appetit!

    One last thing, Breanna! Just let the Guest who can't make it know that tickets are non-refundable, but depending on the ticket type, they should be able to use them at a later date or even apply the value of any unused, expired tickets to a ticket purchase down the road. Hopefully, you will one day have your pixie-dusted vacation together! The magic will always be there.

    I hope this helps, Breanna, and I hope you have the most magical and memorable time! Please stop by any time with any questions you may have.

    See ya real soon,

thumbnail image for Mandy

Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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