Very Merry Greetings to you, Emma!
Welcome to planDisney; I’m glad you brought your question our way.
It’s always tough when a Guest isn’t able to attend a magical night out, especially when it comes to Mickey’s Very Merry Christmas Party; however, I’m so happy to hear the ticket will be put to good use and that you’ll be experiencing the festive event!
Emma, I called and spoke to a Cast Member at Existing Tickets who told me that although tickets are nonrefundable, the Guest who purchased the event ticket can reassign the ticket to you.
First, you’ll both want to connect through the
Family & Friends list. Once you’re connected and can plan together, have the Guest open the
My Disney Experience Mobile App and click on the three horizontal lines on the bottom right (≡). Next, they will want to select "Tickets and Passes" and locate their event ticket. Under the ticket, they should see the option “Reassign Ticket,” which they’ll want to choose. Because you’re on their Family & Friends list, they will be able to select your name as the ticket holder and confirm to finalize reassigning the ticket.
If they have any trouble with this, please have them use the Chat feature on the
Walt Disney World Resort website. You can find the chat icon located towards the right side of the screen. Cast Members on the website are available between 7:00 a.m. and 11:00 p.m. EST each day. You can also call
Existing Tickets, and a Cast Member will be happy to help further over the phone.
You’re going to love
Mickey’s Very Merry Christmas Party! We had a fantastic time meeting some of our favorite characters dressed in their holiday best and enjoying complimentary cookies and cocoa from different locations throughout Magic Kingdom Park! I highly recommend watching Mickey’s Once Upon a Christmastime Parade; I’m smiling just thinking about how festively fun this parade is! If you do, Main Street, U.S.A. is the perfect location because you’ll experience the magic of “snowfall” during the parade! What a beautiful way to celebrate the most wonderful time of the year!
Wishing you an enchanting visit, Emma!
Aena