Character Dining at Riveria
  • On Feb 12, 2022
    Xochilt from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Someone in our group can no longer come. Are we able to use their ticket at another time this year or does it have to be used during the dates the rest of the group is going?

    Hello Xochilt! Welcome to planDisney!

    Adventure is out there and your adventure to Walt Disney World Resort starts in just a few days!  I have to say that I'm more than a little bit jealous! I'm sorry to hear that one of your party members is now unable to make the trek to The Most Magical Place on Earth with you. Looking on the bright side though, giving them a chance to visit at a later date could mean planning another trip for you!

    As long as your group member's ticket is unexpired and unused you will be able to reassign that ticket to someone else.  This could mean that another friend or family member decides to join you on this trip (they better start packing!) or you are able to save the value of the ticket for a future reservation either for this group member or even yourself. 

    While Walt Disney World tickets are nonrefundable and nontransferable once they have been used even once, the value of an unused ticket will remain like a credit on your account even if it expires.  This means that you can use those funds to move forward with purchasing another ticket even if you don't use this one before it expires. 

    I don't know if you and your party are staying at a Disney Resorts Collection hotel, but if you are, make sure to take advantage of Early Theme Park Entry.  This perk is built in just for Guests staying at a Disney Resort and allows you to enter each park 30 minutes early every day!  It's a great way to get a jump start on some of your favorite attractions and shows before the Parks even open to the public!  We love to use this time to get in line for some of the most sought-after attractions in the Parks like Star Wars: Rise of the Resistance and the new Remy's Ratatouille Adventure!

    See you real soon!
    Ashley M
thumbnail image for Ashley

Meet the Panelist: Ashley, Massachusetts

Hi All, I'm Ashley! From the very beginning Walt Disney World Resort has always been a part of my life. As a child I excitedly helped to plan family trips, as a young adult I planned our "happily ever after" right on Disney property, and now I'm lucky enough to plan magical vacations for my three incredible children. When we're not taking in the enchanting experiences of the parks, we're home in Massachusetts, probably planning our next trip! Learn More About Ashley

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