The Wish_Disney Seas the Adventure
  • On Aug 10, 2023
    Kathryn from Queensland Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My sister booked our cruise and provided me with my reservation number but the navigator app doesn't recognise the reservation.

    Ahoy there, Kathryn,

    Welcome aboard planDisney! We are glad to see that you and your sister will be sailing away on a Disney Cruise Line holiday soon. Disney Cruises are one of the best ways to connect with your friends and family because a cruise offers you so many options for spending time together on Port Adventures or chilling by the pool. Now, let’s get your reservation linked so you can continue with your planning!

    Kathryn, I find that the easiest way to link reservations to your account is through the Disney Cruise Line website. Sign in to the website to navigate to the Already Booked tab and then select My Reservations. A new page should open that asks, Need to Add a Reservation? Select Add a Reservation and complete the information required. You may need to give the system a little while to link everything up before it appears in your Disney Cruise Line Navigator app. I usually log out of both the app and the website to allow it all to reset. 

    If you try this and it still doesn’t recognize your reservation, you will want to call (800) 951-3532 or 0800 171 2317 (UK) for assistance.

    You are going to have a wonderful time aboard the Disney Wonder! She is one of my favorite ships. Here’s a little tip for you while you are dining at Tiana’s Place. Once it is time for dessert, go big and order each of my favorite sweet ways to end any meal, including Tiana's Buttermilk Beignets, Mama Odie's Chocolate Bread Pudding and the decadent New Orleans Banana Foster Sundae. That’s right, Kathryn, you can order all of them even after the delicious meal, because as Tiana says, you gotta dig a little deeper!

    If you have other questions or would like more tips about making the most of your Disney Cruise Line holiday, please sail back by and let us know.

    Wishing you many Wonder-filled memories,
    Shannon
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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