Hi Kevin,
Welcome to planDisney! While every day at Walt Disney World is a sprinkle of magic and joy, I completely understand wanting to align your visit with that perfect touch of magic. Though
Disney World tickets are nonrefundable and nontransferable, you can adjust the dates on your tickets if plans change or if a bit of extra pixie dust is needed to make your visit even more delightful.
To begin your journey in changing your ticket dates, simply login to your
My Disney Experience account. Once you’ve entered your magical portal, navigate to the "Tickets and Passes" section. There, select the ticket you wish to modify and click on "Change Ticket." A calendar will appear like a fairy godmother’s wand, allowing you to pick your new desired dates. Follow the checkout steps, and remember that if the new dates hold a bit more magic (and a higher price), you’ll need to pay the difference at checkout.
If any pixie-dust hiccups occur while making changes to your account, don’t worry! Just call the
Existing Tickets phone number, where a friendly Cast Member will be more than happy to assist. I can't find any rule suggesting that only 8 out of your 10 tickets can be moved so there could simply be a system issue that is preventing it. The Cast Members at the call centers are like your personal fairy godparents, ready to make your wishes come true and guide you through any adjustments you need. They are always my go-to when I run into issues on the app or website.
Happy Planning,
Jenna