Mickey and Minnie Mouse with The Wish
  • On Jul 30, 2022
    Carleton from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are silver castaway club members but don’t know how to have this show up on our account. Pointers? Suggestions??

    Ahoy there, Carleton! Welcome aboard!

    Disney Cruise Line has this awesome reward club for guests that have previously sailed on one of the Disney Cruise Line ships. You are automatically enrolled in the Disney Cruise Line Castaway Club after your first sailing. 

    You become a Silver Castaway Club member after you have completed your first sailing. It may take a day or two after you are off of the ship to see the status change, but if you log in to your Disney Cruise Line account, then click the "Already Booked" tab, you'll see a link to the Castaway Club page near the bottom of the list. 

    Carleton, once you click that link, you should be able to see your Castaway Club status, right underneath your name at the top left side of the page. There will be an anchor in the color of your status, along with your Castaway Club ID number. 

    If for some reason you don't see the correct information, and it's been at least a few days since you sailed, it's time to reach out and call Disney Cruise Line to help. They'll be able to look up your previous sailings and get you sorted out. The phone lines have been super busy lately, so I recommend calling first thing in the morning.

    Carleton, I hope you are soon back in shipshape! Thank you so much for sailing on over with your question.
    Anna
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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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