• On Mar 20, 2016
    Scotty from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are set to go on a Cruise in October, if we add money to our stateroom account before the cruise and do not use all the money do we get the unused money back?

    Ahoy, Scott!
    A majestic journey on the Disney Dream awaits your family this fall! You'll love the classic design of this vessel from the moment you spot her docked at Disney Cruise Line's Terminal in Port Canaveral. The Disney Dream is a perfect combination of old and new with the latest technological innovations! Your family will create some special shared memories during your sea voyage with Captain Mickey!
    I like that you are thinking ahead of ways to budget for your onboard expenses. Any money added to your stateroom account will be refunded to your original form of payment, so you will get any unused money back. When my crew sails on Disney Cruise Line, I purchase Disney Gift Cards at our local grocery store each week leading up to our cruise. Once we are ready to leave, I combine them on one card on the Disney Gift Card website and use it towards souvenirs, port adventures, photos and more. I turn the gift card into Guest Services, but always hold on to it because any unused amount will be credited back to the card.
    You can call Disney Cruise Line at (800) 951-3532 with a credit card and/or gift card to add money to your account up to 48 hours prior to your sail date. You can also download the Gift and Amenities form to mail or fax to Disney Cruise Line to be received at least 48 hours before departure. 
    Thank you for stopping by with your question, Scott! Please let us know if we can assist you further with your plans.
    Have a magical day!
    Nancy 
thumbnail image for Nancy

Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

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