• On Aug 20, 2019
    Bryant from SC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What services are available for grocery delivery? We don’t want to carry cases of waters and sodas with us, but would like to have delivered to our hotel.

    Hey, Bryant! No matter the season, it is always a great idea to have plenty of water on hand during your trip! The Disney Resort Hotel gift shops usually stock water cases. You may need to check with a Cast Member to see if they have them stored in a back room. I always have groceries delivered to us and add a case or two to my orders. If there are some items other than water that you wish to purchase and not pack, then you may want to consider a delivery service. We have used several local companies, like Garden Grocer, as well as national services, such as Instacart and Amazon Prime Now. They are all great options and I have nothing but compliments for them.

    When placing an order with a grocery delivery service, you will use your Disney Resort Hotel's address as the delivery location and add "c/o your name," as well as your check-in date. The service will then deliver the order to either your resort's Bell Services or arrange a specific time to meet you in the lobby of the resort. Bell Services has a cold area to store any items that require it. Once you are checked into your room, you may either pick up the order at Bell Services or use your in-room phone to call them for delivery. Note that if you do have Bell Services deliver to your room, there will be a fee added to your guest folio.

    If you order only a case of water or maybe just a few more items, then I recommend Amazon Prime Now (note: make sure you use Prime NOW, not simply Amazon Prime! Using that has the order go through Mail Services, which will incur another fee for you, in addition to the Bell Services delivery fee). If you would like to do a larger order or need more groceries, then I recommend something like Instacart or Garden Grocer. There are delivery fees involved with those services, so be sure to do your own comparisons on what may be more cost-effective for you.

    I hope you have a magical day and please let us know if you have any other questions!

thumbnail image for Brandy

Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.