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  • On Sep 22, 2021
    Cora from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a separate phone number to check with billing in regard to refund

    Heigh-Ho Cora,

    Welcome to planDisney, we are a panel of Guests with a wealth of Disney knowledge and Disney travel experience which we love sharing with our Fellow Guests. I am sorry to hEAR about your frightful ordeal with Hurricane Ida but am relieved you all are safe. At the moment, you need to reach out to a Cast Member about a potential refund. While most Walt Disney World vacations and tickets are non-refundable there are extenuating circumstances. Guests should call (407) 939-7675 to speak to a Cast Member who can assist and direct your call to the correct people. Cast Members are experiencing a high call volume so it is best to call when the phone lines open at 7:00 a.m. 

    I am sending much Faith, Trust and Pixie Dust your way as you recover from your losses. I will, also, wish upon a star you are able to plan a future trip to Walt Disney World, the next 18-months will be The Most Magical Celebration In The World for the 50th Anniversary. And when you are ready to return, feel free to reach out to us at planDisney with any further curiouser and curiouser inquiries you may have. 

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

 Learn More About Amy

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