Gran Destino
  • On Jan 5, 2023
    Rafaela from DF Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I send packages to my Resort before I arrive? And if they do arrive before me, is there a fee to be paid? Also, is there a limit of time that Disney storages the package?

    Olá, Rafaela and bem-vindo to planDisney.

    I am so glad you stopped by to get help with planning your enchanted Walt Disney World Resort vacation adventure. Once you step into Magic Kingdom Park and see Cinderella Castle, it truly becomes the "Most Magical Place on Earth."

    Yes, you may send packages to your Walt Disney World Resort hotel before you arrive. Walt Disney World Resort Mail Services will store your package and give them to you when you arrive for check-in at the Front Desk. There is a $6.00-$8.00 per-package handling fee (price subject to change) to receive mail and packages. They will hold packages up to a week before your Check-in date. Uniquely, Disney's All-Star Music Resort has a designated Locker system for Online Check-In Guests if you ship there.

    Please make sure to include the following information on the address label when you ship a package to a Walt Disney World Resort hotel.

    • The word "GUEST" followed by the name of the lead Guest on the Disney Resort hotel reservation
    • Disney Resort hotel full name, for example, "Disney's Beach Club Resort"
    • Resort hotel address
    • City, State, Zip Code
    • Arrival Date

    plan Disney Pro Tip: If you need to mail a pre-packaged item back to ‎Distrito Federal do Brasil or anywhere internationally, ask the Front Desk or Concierge in the lobby of most Walt Disney World Resort hotels. If your Resort hotel is unable to mail the package or it is an unpackaged gift needing packaging, Guest Services Business Centers are found at seven locations on the Walt Disney World Resort property to assist you. My co-panelist Thiana from Brazil has an excellent tip to save money on international shipping.

    Rafaela, enjoy making many Magical Memories. Até logo!


thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.