Mickey Minnie Halloween Costume
  • On Sep 15, 2022
    Susan from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I send a Disney boo pass from an iPhone to an android? I did the family share and my brother can see his pass but not his daughters. I try to transfer via apple iMessage but as he has an android it won’t work.

    Welcome to planDisney, Susan!  We are glad you stopped by with your question.

    It sounds like you have a spooktacular evening planned for your family!  It is a little tricky for me to help you troubleshoot through this forum, since as a regular Guest myself, I have no way of knowing exactly how you and your brother have your My Disney Experience accounts set up, or where in the process you are having trouble.  Based on the information you shared in your question, I'll do my best to guide you.

    I'm glad to hear you and your brother have already connected through Family & Friends in My Disney Experience.  You are on the right track!  If you purchased tickets to Mickey's Not-So-Scary Halloween Party for everyone in your travel group, you should have been able to assign each ticket to a member of your Family & Friends List.  First, please double-check that the tickets have been assigned correctly.  I find this easiest to do using the My Disney Experience mobile app.  Use the menu button in the lower right corner to select "Tickets and Passes".  If any of the tickets are assigned to the wrong Guest, you can select "Reassign Ticket" and select the correct Guest from your list.

    I am making the assumption that your brother manages his daughter's profile in his My Disney Experience account.  If you have assigned a ticket to her, he should be able to see that when viewing tickets and passes while logged in to his account.  He can then create a Disney MagicMobile pass on his device for anyone whose profile he manages.  He will use the menu button in the app to go to "Disney MagicMobile" to create and save Disney MagicMobile passes for himself and any family members whose profiles he manages.

    If either of you are missing his daughter from your Family & Friends List, you should be able to add her by going to the bottom of your list and choosing "Add a Guest" and then "Find through my connected Guests."

    Susan, if I misinterpreted your situation, please feel free to write back and provide more details.  You might also wish to give the My Disney Experience tech team a call at (407) 939-4357.  You'll be able to provide a helpful Cast Member with the email address associated with your account, and they'll be able to look up your information.

    I am wishing your family a wonderful vacation!  Please let us know if you have any additional questions.  We are always happy to help.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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