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  • On Oct 18, 2021
    Paul from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are scheduled to come to Orlando on Nov 14th. We would like to attend Magic Kingdom on either the 15th or 16th. I want to get our tickets but am worried about needing to cancel due to covid. What are our options if we purchase and have to cancel?

    Welcome to planDisney, Paul! 

    I am so glad that you stopped by today so that I can help put your mind at ease about your upcoming travels. 

    Paul, just like Arendelle when Elsa gets upset, the amount that you pay for your theme park tickets are “Frozen” in time forever. This means that if you do have to cancel your trip, while your ticket is non-refundable, the amount that you paid for your ticket is never lost. Think of it like a credit that you can apply to your new ticket. All you need to do is change the dates, either by calling or through your My Disney Experience account, and pay the difference in price. 

    Paul, if you think you are going to be visiting during November, I recommend that you go ahead and purchase your tickets. Once you purchase your tickets and link them to your My Disney Experience account, you will need to make your Disney Park Pass system reservations. Since reservations do book up, I wouldn't want you to miss out. 

    While Disney is making every effort to keep Guests and Cast Members safe, only you know if you feel comfortable visiting the parks right now. When you are ready know that the magic (and your tickets) will be here waiting. 

    See you real soon!

    Sarah B. 
     
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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