Hi Alexandria!
Welcome to
planDisney. It's great to have you with us.
If I am reading your question correctly, it sounds like you are planning one incredible girls trip to
Walt Disney World Resort! I'm so thrilled for you! It will be here before you know it.
In order for you to have planning access to a
Walt Disney World Resort hotel room booked by your mom and your mother-in-law, we need two things to happen: we need to make sure that you are linked to them as My Family & Friends in your
My Disney Experience account, and also that they have linked the reservation to their My Disney Experience Accounts.
Let's get to it!
To make sure that you are linked as Family & Friends, Log In to your My Disney Experience account and select My Family & Friends. If you don't see your mom and/or mother-in-law in the list, then select the big blue "Add A Guest" button in the top right corner. From there, you can find them by first name, last name, and the email account they use for their My Disney Experience account OR through their Reservation number and last name.
If you try both of those options and still can't locate your people, then double-check that they have established My Disney Experience accounts. If not, you can create one that you would manage for them. I have found this to make life easier for some members of our large family.
Now that you are linked, you should see their Walt Disney World Resort hotel stay and all other plans. If not, you may need to link the reservation to their account. You can do this by selecting "My Plans" then "Resort Hotel" and finally "Link a Reservation." Enter the Confirmation Number and a Last Name on the reservation, and it should appear in your account.
Alexandria, don't forget to take advantage of Online Check-in before you arrive at Walt Disney World Resort so that you can go enjoy Direct-to-Room Service! There is no need to stop at the front desk of your Resort hotel. Just wait for the text or email that your Walt Disney World Resort hotel room is ready and waiting for you, and
head straight there! You can use your
MagicBand or My Disney Experience App on your phone to open the door when you arrive!
I hope that helps you get connected before your unforgettable Disney vacation! Please know we are always here for you if you have any other questions.
Wishing you many magical memories,
Sally