Gran Destino
  • On Jun 15, 2021
    Chuck from NC Asked

    I have 2 rooms reserved under different reservations however it has all 4 four of our party in 1 room when there is suppose to be 2 in each room.

    Hi there, Chuck!

    Welcome to planDisney! I’m glad you stopped by with your question for us. 

    Hooray for planning a trip to Walt Disney World Resort! You’re going to love staying inside the magic at a Disney Resorts Collection hotel, Chuck. During my family vacations at The Most Magical Place on Earth, we try to take a rest day or two away from the parks to enjoy the amenities of the Disney Resorts Collection hotel we are staying at. From trying delicious dining options, Movies Under the Stars, and the fun-themed pools, there’s always something magical to experience, and I am elated to hEAR your trip is so soon!

    Chuck, it sounds like your reservation may have been linked incorrectly. To get this fixed, a Cast Member would have to look into your reservation. I recommend calling the Internet Help Desk at 407-939-7765 and speaking to a friendly Cast Member who will be happy to help you amend this issue! 

    I hope you and your party have made your Disney Park Pass reservations and are ready to experience all the excitement the parks have to offer! 

    We can’t wait to welcome you to the magic, Chuck! Have an enchanting time. 

    Aena
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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