Mickey in Front of Vintage Car
  • On Apr 23, 2023
    Jennifer from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to reuse my active Magic Band+ from my Disney World vacation for my Disneyland vacation. I've tried all 3 methods of linking it to the Disneyland app (scanning, QR code, and ID entry) and none of them have worked.

    Hey there Jennifer,

    It's great to have you back with another planning question! I'm sorry to hear you've been having trouble linking your MagicBand+ for use at Disneyland Resort. I was in your shoes just a few months back and wanted to link my MagicBand+ from my recent Walt Disney World Resort visit for use on the west coast. I was able to get things sorted out but I first had to make some changes in my phone's Bluetooth settings. Let's see if we can get your tech dilemma resolved using the same method.

    First and foremost, be sure your band is fully charged. Next, open up your phone's Bluetooth settings and locate your MagicBand+ on the list of paired devices. From here select the option to "Forget This Device" (you may need to tap the info icon to bring this up). Once your MagicBand+ is removed from the list of paired devices open your Disneyland App and tap the feature menu (≡) at the bottom right of your screen. Select the MagicBand+ icon at the top of this screen, and click the "+" button to try pairing your band using one of the 3 methods you previously attempted. I'm hoping you'll have more success once it's been unpaired from your phone first. 

    You can follow the same steps once it's time to pair back with your My Disney Experience App for your next visit to Walt Disney World Resort. Just be sure not to deactivate the band from either of the apps. Mine always shows as an option for use on both coasts, I just need to adjust the Bluetooth settings to switch between the apps depending on where I'll be making magical memories for that particular trip.

    If you are still having trouble getting things set up take a look at the troubleshooting tips mentioned on the support page. You can also reach out to a Cast Member via chat or phone for additional assistance. 

    As you're exploring Disneyland Resort be sure to stop in for a visit at Mickey's Toontown. It's been recently re-vamped with lots of areas for relaxation when you need to rest those feet!

    Wishing you magical memories,
    Amy
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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